Employee turnover is expensive. Not only do you lose money when you have to put out ads for the same job that you filled only a few months ago, but you also have to spend the time to retrain a new person. Don’t forget about the stress that it puts on your current employees as they have to pick up the slack when you’re looking for and training the new person.
Retaining employees is a top concern for many companies, and if you want to keep your employees for years or even decades instead of just six months, you need to find strategies for finding the right people and then for keeping them happy. Here are three strategies that you should incorporate into your employee retention program.
Have a Thorough Hiring Process
Hiring the right person up front is going to save time and energy later down the line. Obviously you can’t know everything about someone before hiring them, but making sure your hiring process is truly finding the best candidates is important. As Berke points out, hiring people whose innate traits do not match up with what’s required of the job often results in turnover. An assessment helps you identify and steer clear of potential mismatches. You can even use a variety of assessments so that you can avoid people who either won’t enjoy the job or who don’t have the aptitude to learn the position’s requirements.
Be Clear About Expectations
If your employees don’t know what’s expected of them, you’ll be spending a lot of time coaching. Some training is necessary and even welcomed by employees, but if you have certain employees who don’t feel competent at their job because they are constantly receiving special guidance, they might not enjoy the job. We all want to feel like we’re good at what we do, and many people feel lost when they think they’re getting a lot of negative attention but don’t know how to fix it. Make a list of basic job descriptions and quality standards that you expect your employees to meet, and show it to your team right after you hire them so that they can work toward specific goals immediately. You also need to incorporate ongoing conversations and training so that employees know what’s expected of them.
Create a Positive Work Culture
People want a great place to come to work to every day. If the environment is pleasant, they’re more likely to stick around longer. Many employees want to feel respected, so if you’re the boss, make sure that you’re modeling good behavior. Disrespect has a way of infiltrating the entire organization. If you want your employees to treat each other the way that they would like to be treated and to enjoy each other’s company, there are several techniques that you can try. Survey Monkey explains, one technique is to incorporate team development activities. Many of these are designed to improve communication and empathy as well as to create a time when people can enjoy each other’s company. To create a healthy work culture, you can also spend some time staying engaged with employees and making people feel secure about the job that they’re doing.
You know that you want to keep your best employees. To do this, you need to put in the extra effort during the hiring and training processes. You also need to put in the effort to make going to work a positive experience, and to make sure you are being the most effective leader you can be.